The purpose of a resume is to market a candidate by presenting their skills and achievements in the best possible light. But in difficult or static job markets there is more temptation than ever to bend the truth a little to get the job. This can leave the company with employees who can't do the job they were hired for or worse still, one whose mistakes cost money and undermine hard won customer relationships.
Identifying "red flags" will help you ensure that you can identify candidates with a depth of experience and expertise. Here are a few pointers:
Before sorting through your pile of resumes, have a checklist of essential skills, qualifications or attributes that are the "benchmark" for finding the right person. These include education, general and specific job experience, as well as skill and performance requirements.
Look for unexplained time periods that might indicate unemployment or a job the applicant doesn't want you to know about. Date-stretching to cover gaps is not uncommon. Check references to detect this.
Though employee mobility has increased, as a general rule more time in once place shows loyalty. You don't want to be hiring again in six months. However, even the best employees can sometimes have a short period in a specific role due to unforeseen, personal or uncontrollable circumstances.
Watch out for resume filled with vague responsibilities and claims. Enhancing job titles is common practice. Check for inconsistencies between title, responsibilities and salary. Look for very specific details of achievements and outcomes.
At the same time, don't be "dazzled" by an achievement-based style of resume. Go behind it to consider actual roles and responsibilities. Flag achievements and require the candidate to elaborate in the interview.
Salary is a common area for embellishment. This can be hard to detect, especially when you can't check with a present employer. Ask for evidence such as a contract, pay slip or bank statements. If you are suspicious, aim to uncover half truths in interviews by asking probing questions.
Check references. Always! Flag specific items to check with referees.
In today's market place employees can be highly mobile — both domestically and internationally. The internet has made it even more tempting to lie on a resume. There is no substitute for thorough checks on every critical aspect of a resume.
Source :
Tuesday, March 29, 2005
Wednesday, March 23, 2005
How to Manage Stress !!
Stress Management
What is Stress?
Stress is the "wear and tear" our bodies experience as we adjust to our continually changing environment; it has physical and emotional effects on us and can create positive or negative feelings. As a positive influence, stress can help compel us to action; it can result in a new awareness and an exciting new perspective. As a negative influence, it can result in feelings of distrust, rejection, anger, and depression, which in turn can lead to health problems such as headaches, upset stomach, rashes, insomnia, ulcers, high blood pressure, heart disease, and stroke. With the death of a loved one, the birth of a child, a job promotion, or a new relationship, we experience stress as we readjust our lives. In so adjusting to different circumstances, stress will help or hinder us depending on how we react to it.
Everyone experiences stress from time to time, so it is perfectly normal. However, normal doesn't necessarily mean healthy. Nor is it inevitable! Believe it or not, you can learn how to largely eliminate stress. I don't mean eliminate the pressures in your life - those will probably persist. The way I think of it, pressure is what is happening to you, but stress is how you react to those pressures. So, you can keep the pressure and get rid of the stress.
How Can I Eliminate Stress from My Life?
As we have seen, positive stress adds anticipation and excitement to life, and we all thrive under a certain amount of stress. Deadlines, competitions, confrontations, and even our frustrations and sorrows add depth and enrichment to our lives. Our goal is not to eliminate stress but to learn how to manage it and how to use it to help us. Insufficient stress acts as a depressant and may leave us feeling bored or dejected; on the other hand, excessive stress may leave us feeling "tied up in knots." What we need to do is find the optimal level of stress which will individually motivate but not overwhelm each of us.
How Can I Tell What is Optimal Stress for Me?
There is no single level of stress that is optimal for all people. We are all individual creatures with unique requirements. As such, what is distressing to one may be a joy to another. And even when we agree that a particular event is distressing, we are likely to differ in our physiological and psychological responses to it.
The person who loves to arbitrate disputes and moves from job site to job site would be stressed in a job which was stable and routine, whereas the person who thrives under stable conditions would very likely be stressed on a job where duties were highly varied. Also, our personal stress requirements and the amount which we can tolerate before we become distressed changes with our ages.
It has been found that most illness is related to unrelieved stress. If you are experiencing stress symptoms, you have gone beyond your optimal stress level; you need to reduce the stress in your life and/or improve your ability to manage it.
How Can I Manage Stress Better?
Identifying unrelieved stress and being aware of its effect on our lives is not sufficient for reducing its harmful effects. Just as there are many sources of stress, there are many possibilities for its management. However, all require work toward change: changing the source of stress and/or changing your reaction to it. How do you proceed?
1. Become aware of your stressors and your emotional and physical reactions.
Notice your distress. Don't ignore it. Don't gloss over your problems.
Determine what events distress you. What are you telling yourself about meaning of these events?
Determine how your body responds to the stress. Do you become nervous or physically upset? If so, in what specific ways?
2. Recognize what you can change.
Can you change your stressors by avoiding or eliminating them completely?
Can you reduce their intensity (manage them over a period of time instead of on a daily or weekly basis)?
Can you shorten your exposure to stress (take a break, leave the physical premises)?Can you devote the time and energy necessary to making a change (goal setting, time management techniques, and delayed gratification strategies may be helpful here)?
3. Reduce the intensity of your emotional reactions to stress.
The stress reaction is triggered by your perception of danger...physical danger and/or emotional danger. Are you viewing your stressors in exaggerated terms and/or taking a difficult situation and making it a disaster?Are you expecting to please everyone?
Are you overreacting and viewing things as absolutely critical and urgent? Do you feel you must always prevail in every situation?
Work at adopting more moderate views; try to see the stress as something you can cope with rather than something that overpowers you.
Try to temper your excess emotions. Put the situation in perspective. Do not labor on the negative aspects and the "what if's."
4. Learn to moderate your physical reactions to stress.
Slow, deep breathing will bring your heart rate and respiration back to normal.
Relaxation techniques can reduce muscle tension. Electronic biofeedback can help you gain voluntary control over such things as muscle tension, heart reate, and blood pressure.Medications, when prescribed by a physician, can help in the short term in moderating your physical reactions. However, they alone are not the answer. Learning to moderate these reactions on your own is a preferable long-term solution.
5. Build your physical reserves.
Exercise for cardiovascular fitness three to four times a week (moderate, prolonged rhythmic exercise is best, such as walking, swimming, cycling, or jogging).Eat well-balanced, nutritious meals.
Maintain your ideal weight.
Avoid nicotine, excessive caffeine, and other stimulants.
Mix leisure with work. Take breaks and get away when you can.
Get enough sleep. Be as consistent with your sleep schedule as possible.
6. Maintain your emotional reserves.
Develop some mutually supportive friendships/relationships.
Pursue realistic goals which are meaningful to you, rather than goals others have for you that you do not share.Expect some frustrations, failures, and sorrows.Always be kind and gentle with yourself -- be a friend to yourself.
====================================
Fortunately, stress management is largely a learnable skill. Most people can learn how to take the heat in their lives. Before we talk about how, let's consider what stress is in more detail. The way I think of it, stress is a "false alarm". What I mean is that it is the erroneous activation of the "danger alarm" system of the brain. I visualize it as a big red fire alarm inside the head. This is a system we are all born with and it is a good thing to have. However, the biological purpose of this system is to help prepare us for dealing with real, physical danger. When the danger alarm is turned on, it produces a physiological response called the "fight or flight" reaction, which helps us to fight the danger or flee it.
When you are in real, immediate physical danger, it is appropriate to feel afraid. Getting your body charged up with adrenaline may well help to keep you alive. However, most of the time when we feel stressed, there is no immediate danger, so it is a false alarm. The fire alarm is sounding, but there is no fire!
So how do you learn how to manage stress? There are basically two main ways:
1. Learn how to turn off the alarm system through various relaxation methods.
2. Learn how to not turn it on inadvertently in the first place.
Relaxation methods work on the idea that you can't be relaxed and uptight at the same time. Basically, anything you do that is the opposite of what the danger alarm system does will tend to shut it off. Some examples include:
- Deep breathing - taking deep, slow breaths rather than the shallow, fast breathing we feel when we are stressed. This really works physiologically to help shut off the danger alarm.
- Muscular relaxation - tensing and relaxing various muscle groups can work wonders. Try your neck and shoulders, your shoulder blades, your forehead and eyes, tensing these groups for a few seconds, then relaxing them. You can also combine this with deep breathing by inhaling while you tense, then exhaling when you relax the muscles. There are more sophisticated versions of these muscular methods, like the shower of relaxation and progressive relaxation.
- Visualization - imagine a very peaceful scene, like laying on the beach, out in a fishing boat on a lake, in a mountain cabin or whatever. It can be a real place or you can make it up. Try to invoke all your senses as you imagine being in this very peaceful, relaxing place. What do you see? What sounds are there? What sensations of touch, temperature or smell? For example, you might imagine the sun on your skin, the cool breeze on your forehead, the salt tang of the ocean, the grit of the sand.
Try all these methods and see which works better for you. Some people do better with muscular methods, others with visualization. All these can be learned quite readily and often work very well.
In the long run, however, it is better to learn how to avoid getting stressed out in the first place. So how do you do that? Well, the clue is in the visualization method. Thinking peaceful thoughts makes you feel relaxed. In imagining a peaceful place, you have also distracted yourself from whatever thoughts you were having before. This points out the basic premise of cognitive/behavioral psychology, that our feelings and behaviors are largely caused by our own thoughts. This is oversimplified, because there are many feedback loops that make the connection between thoughts, feelings and behaviors sort of like a chicken and egg problem. But the simple version of the cognitive theory is that peaceful thoughts cause relaxation and stressful thoughts cause stress.
In other words, the reason we get stressed out is not what is happening to us and not what happened in the past (at least not directly), but rather, how we are thinking about what is happening. Past experience does influence us strongly, but the medium of that influence is beliefs or thoughts. For example, if you were abused as a child, you might have developed the belief that you are worthless. It is this belief today that is making you feel depressed, not the fact of the abuse itself. This is a really neat, powerful idea because it means we can overcome the bad experiences of the past. It means we have power over ourselves, so we don't have to be victims of the past or of present circumstances!
The best way to manage stress is to learn to change anxiety to concern. Concern means you are motivated to take care of real problems in your life, but your danger alarm system is not erroneously activated. Changing your feelings is largely a matter of learning to identify and change the upsetting thoughts that are the immediate and proximate cause of upset emotions.
What is Stress?
Stress is the "wear and tear" our bodies experience as we adjust to our continually changing environment; it has physical and emotional effects on us and can create positive or negative feelings. As a positive influence, stress can help compel us to action; it can result in a new awareness and an exciting new perspective. As a negative influence, it can result in feelings of distrust, rejection, anger, and depression, which in turn can lead to health problems such as headaches, upset stomach, rashes, insomnia, ulcers, high blood pressure, heart disease, and stroke. With the death of a loved one, the birth of a child, a job promotion, or a new relationship, we experience stress as we readjust our lives. In so adjusting to different circumstances, stress will help or hinder us depending on how we react to it.
Everyone experiences stress from time to time, so it is perfectly normal. However, normal doesn't necessarily mean healthy. Nor is it inevitable! Believe it or not, you can learn how to largely eliminate stress. I don't mean eliminate the pressures in your life - those will probably persist. The way I think of it, pressure is what is happening to you, but stress is how you react to those pressures. So, you can keep the pressure and get rid of the stress.
How Can I Eliminate Stress from My Life?
As we have seen, positive stress adds anticipation and excitement to life, and we all thrive under a certain amount of stress. Deadlines, competitions, confrontations, and even our frustrations and sorrows add depth and enrichment to our lives. Our goal is not to eliminate stress but to learn how to manage it and how to use it to help us. Insufficient stress acts as a depressant and may leave us feeling bored or dejected; on the other hand, excessive stress may leave us feeling "tied up in knots." What we need to do is find the optimal level of stress which will individually motivate but not overwhelm each of us.
How Can I Tell What is Optimal Stress for Me?
There is no single level of stress that is optimal for all people. We are all individual creatures with unique requirements. As such, what is distressing to one may be a joy to another. And even when we agree that a particular event is distressing, we are likely to differ in our physiological and psychological responses to it.
The person who loves to arbitrate disputes and moves from job site to job site would be stressed in a job which was stable and routine, whereas the person who thrives under stable conditions would very likely be stressed on a job where duties were highly varied. Also, our personal stress requirements and the amount which we can tolerate before we become distressed changes with our ages.
It has been found that most illness is related to unrelieved stress. If you are experiencing stress symptoms, you have gone beyond your optimal stress level; you need to reduce the stress in your life and/or improve your ability to manage it.
How Can I Manage Stress Better?
Identifying unrelieved stress and being aware of its effect on our lives is not sufficient for reducing its harmful effects. Just as there are many sources of stress, there are many possibilities for its management. However, all require work toward change: changing the source of stress and/or changing your reaction to it. How do you proceed?
1. Become aware of your stressors and your emotional and physical reactions.
Notice your distress. Don't ignore it. Don't gloss over your problems.
Determine what events distress you. What are you telling yourself about meaning of these events?
Determine how your body responds to the stress. Do you become nervous or physically upset? If so, in what specific ways?
2. Recognize what you can change.
Can you change your stressors by avoiding or eliminating them completely?
Can you reduce their intensity (manage them over a period of time instead of on a daily or weekly basis)?
Can you shorten your exposure to stress (take a break, leave the physical premises)?Can you devote the time and energy necessary to making a change (goal setting, time management techniques, and delayed gratification strategies may be helpful here)?
3. Reduce the intensity of your emotional reactions to stress.
The stress reaction is triggered by your perception of danger...physical danger and/or emotional danger. Are you viewing your stressors in exaggerated terms and/or taking a difficult situation and making it a disaster?Are you expecting to please everyone?
Are you overreacting and viewing things as absolutely critical and urgent? Do you feel you must always prevail in every situation?
Work at adopting more moderate views; try to see the stress as something you can cope with rather than something that overpowers you.
Try to temper your excess emotions. Put the situation in perspective. Do not labor on the negative aspects and the "what if's."
4. Learn to moderate your physical reactions to stress.
Slow, deep breathing will bring your heart rate and respiration back to normal.
Relaxation techniques can reduce muscle tension. Electronic biofeedback can help you gain voluntary control over such things as muscle tension, heart reate, and blood pressure.Medications, when prescribed by a physician, can help in the short term in moderating your physical reactions. However, they alone are not the answer. Learning to moderate these reactions on your own is a preferable long-term solution.
5. Build your physical reserves.
Exercise for cardiovascular fitness three to four times a week (moderate, prolonged rhythmic exercise is best, such as walking, swimming, cycling, or jogging).Eat well-balanced, nutritious meals.
Maintain your ideal weight.
Avoid nicotine, excessive caffeine, and other stimulants.
Mix leisure with work. Take breaks and get away when you can.
Get enough sleep. Be as consistent with your sleep schedule as possible.
6. Maintain your emotional reserves.
Develop some mutually supportive friendships/relationships.
Pursue realistic goals which are meaningful to you, rather than goals others have for you that you do not share.Expect some frustrations, failures, and sorrows.Always be kind and gentle with yourself -- be a friend to yourself.
====================================
Fortunately, stress management is largely a learnable skill. Most people can learn how to take the heat in their lives. Before we talk about how, let's consider what stress is in more detail. The way I think of it, stress is a "false alarm". What I mean is that it is the erroneous activation of the "danger alarm" system of the brain. I visualize it as a big red fire alarm inside the head. This is a system we are all born with and it is a good thing to have. However, the biological purpose of this system is to help prepare us for dealing with real, physical danger. When the danger alarm is turned on, it produces a physiological response called the "fight or flight" reaction, which helps us to fight the danger or flee it.
When you are in real, immediate physical danger, it is appropriate to feel afraid. Getting your body charged up with adrenaline may well help to keep you alive. However, most of the time when we feel stressed, there is no immediate danger, so it is a false alarm. The fire alarm is sounding, but there is no fire!
So how do you learn how to manage stress? There are basically two main ways:
1. Learn how to turn off the alarm system through various relaxation methods.
2. Learn how to not turn it on inadvertently in the first place.
Relaxation methods work on the idea that you can't be relaxed and uptight at the same time. Basically, anything you do that is the opposite of what the danger alarm system does will tend to shut it off. Some examples include:
- Deep breathing - taking deep, slow breaths rather than the shallow, fast breathing we feel when we are stressed. This really works physiologically to help shut off the danger alarm.
- Muscular relaxation - tensing and relaxing various muscle groups can work wonders. Try your neck and shoulders, your shoulder blades, your forehead and eyes, tensing these groups for a few seconds, then relaxing them. You can also combine this with deep breathing by inhaling while you tense, then exhaling when you relax the muscles. There are more sophisticated versions of these muscular methods, like the shower of relaxation and progressive relaxation.
- Visualization - imagine a very peaceful scene, like laying on the beach, out in a fishing boat on a lake, in a mountain cabin or whatever. It can be a real place or you can make it up. Try to invoke all your senses as you imagine being in this very peaceful, relaxing place. What do you see? What sounds are there? What sensations of touch, temperature or smell? For example, you might imagine the sun on your skin, the cool breeze on your forehead, the salt tang of the ocean, the grit of the sand.
Try all these methods and see which works better for you. Some people do better with muscular methods, others with visualization. All these can be learned quite readily and often work very well.
In the long run, however, it is better to learn how to avoid getting stressed out in the first place. So how do you do that? Well, the clue is in the visualization method. Thinking peaceful thoughts makes you feel relaxed. In imagining a peaceful place, you have also distracted yourself from whatever thoughts you were having before. This points out the basic premise of cognitive/behavioral psychology, that our feelings and behaviors are largely caused by our own thoughts. This is oversimplified, because there are many feedback loops that make the connection between thoughts, feelings and behaviors sort of like a chicken and egg problem. But the simple version of the cognitive theory is that peaceful thoughts cause relaxation and stressful thoughts cause stress.
In other words, the reason we get stressed out is not what is happening to us and not what happened in the past (at least not directly), but rather, how we are thinking about what is happening. Past experience does influence us strongly, but the medium of that influence is beliefs or thoughts. For example, if you were abused as a child, you might have developed the belief that you are worthless. It is this belief today that is making you feel depressed, not the fact of the abuse itself. This is a really neat, powerful idea because it means we can overcome the bad experiences of the past. It means we have power over ourselves, so we don't have to be victims of the past or of present circumstances!
The best way to manage stress is to learn to change anxiety to concern. Concern means you are motivated to take care of real problems in your life, but your danger alarm system is not erroneously activated. Changing your feelings is largely a matter of learning to identify and change the upsetting thoughts that are the immediate and proximate cause of upset emotions.
Saturday, March 19, 2005
Staff shortage hits Pvt. banks
Attrition, Limited talent pool takes its toll; Salaries Witness a steady climb
INDIA'S private banking segment may well be growing at a fast pace but bankers are now encountering problems of attrition and inadequate manpower.
Over the last few months, bankers have been finding the going tough at a time when some of the foreign banks have been expanding their private banking business. Given the shortage of trained manpower for these operations, salaries have grown by close to 25 to 30% annually.
Says ABN AMRO Bank's country representative Romesh Sobti "There is a paucity for trained manpower. There is a limited pool in the industry and so there is movement happening between the players. Salaries are also going up." The problem is more acute in some of the other metros like Delhi and Bangalore.
"Other than metros it is very difficult to get people as supply is limited. There are not enough people with advisory and relationship management skills as the market is not deep." says Sharad Sharma head of private bank BNP Paribas.
Some foreign banks had been hit badly as they have lost 20% of their employees. These banks have around 20 to 30 people in private banking and last year most of them have seen four to five of their staffers leave on an average. ABN Amro Bank, BNP Paribas, and Deutsche Bank offer private banking in India other than private sector banks like HDFC Bank and ICICI Bank. Other players like HSBC, Citi, StanChart and ABN Amro offer high end retail banking which straddles between mass retail banking and private banking.
Manpower problems are commen in these segments. Players like Citi, HSBC and JP Morgan are looking at offering private banking in India while new players like UBS are also looking at entering the country.
In the private banking segment, a staffer who joins normally makes the progression from arelationship manager to a financial advisor and then to a private banker.
Bankers are adopting different methods to surmount the problem of attrition and the paucity of manpower. Some like ABN Amro are creating a pipeline. They are also picking up people from other segments like debt and equity capital market, mutual funds and insurance companies.
Others like BNP Paribas are promoting people from their own ranks to go for programmes like CFP and capital market programmes other than fresh recruitments
Private sector banks are not as badly affected as the foreign banks. Banks like ICICI Bank have one of the highest strenght of around 200 people which they plan to grow to more than double the strengt.
Source : The Economic Times, 19th March 2005.
INDIA'S private banking segment may well be growing at a fast pace but bankers are now encountering problems of attrition and inadequate manpower.
Over the last few months, bankers have been finding the going tough at a time when some of the foreign banks have been expanding their private banking business. Given the shortage of trained manpower for these operations, salaries have grown by close to 25 to 30% annually.
Says ABN AMRO Bank's country representative Romesh Sobti "There is a paucity for trained manpower. There is a limited pool in the industry and so there is movement happening between the players. Salaries are also going up." The problem is more acute in some of the other metros like Delhi and Bangalore.
"Other than metros it is very difficult to get people as supply is limited. There are not enough people with advisory and relationship management skills as the market is not deep." says Sharad Sharma head of private bank BNP Paribas.
Some foreign banks had been hit badly as they have lost 20% of their employees. These banks have around 20 to 30 people in private banking and last year most of them have seen four to five of their staffers leave on an average. ABN Amro Bank, BNP Paribas, and Deutsche Bank offer private banking in India other than private sector banks like HDFC Bank and ICICI Bank. Other players like HSBC, Citi, StanChart and ABN Amro offer high end retail banking which straddles between mass retail banking and private banking.
Manpower problems are commen in these segments. Players like Citi, HSBC and JP Morgan are looking at offering private banking in India while new players like UBS are also looking at entering the country.
In the private banking segment, a staffer who joins normally makes the progression from arelationship manager to a financial advisor and then to a private banker.
Bankers are adopting different methods to surmount the problem of attrition and the paucity of manpower. Some like ABN Amro are creating a pipeline. They are also picking up people from other segments like debt and equity capital market, mutual funds and insurance companies.
Others like BNP Paribas are promoting people from their own ranks to go for programmes like CFP and capital market programmes other than fresh recruitments
Private sector banks are not as badly affected as the foreign banks. Banks like ICICI Bank have one of the highest strenght of around 200 people which they plan to grow to more than double the strengt.
Source : The Economic Times, 19th March 2005.
Friday, March 18, 2005
Preparing for an interview
For many of us our career is a very important part of our lives and is vital for our emotional well being and of course our finances. The Psychic Guild will showcase tips each month for a better career and ways you can improve your career, employment opportunities and your work
Career: How to Give Job-Winning Answers at Interviews
Human Resources personnel, professional recruiters and various other career experts all agree: one of the best ways to prepare yourself for a job interview is to anticipate questions, develop your answers, and practice, practice, practice.
There are plenty of websites that offer lists of popular job interview questions, and knowing the types of questions to expect can be very useful. But knowing how to answer those questions can mean the difference between getting the job and getting the "reject letter."
HOW TO ANSWER QUESTIONS
First, know these important facts:
1. There is no way to predict every question you will be asked during a job interview. In other words, expect unexpected questions--they'll come up no matter how much preparation you do.
2. Treat any sample answers you find, such as in discussion forums, books or on Internet job sites, as GUIDES only. Do not use any sample answers word for word! Interviewers can spot "canned" answers a mile away, and if they suspect you are regurgitating answers that are not your own, you can kiss that job goodbye. You must apply your own experiences, personality and style to answer the questions in your own way. This is crucial, and it will give you a big advantage over candidates who simply recite sample answers.
3. Job interview questions are not things to fear, they are OPPORTUNITIES TO EXCEL. They allow you to show why you are the best person for the job, so instead of dreading them, look forward to them! The key is to give better answers than anyone else, and that's where your preparation comes in.
Career: How to Give Job-Winning Answers at Interviews
Human Resources personnel, professional recruiters and various other career experts all agree: one of the best ways to prepare yourself for a job interview is to anticipate questions, develop your answers, and practice, practice, practice.
There are plenty of websites that offer lists of popular job interview questions, and knowing the types of questions to expect can be very useful. But knowing how to answer those questions can mean the difference between getting the job and getting the "reject letter."
HOW TO ANSWER QUESTIONS
First, know these important facts:
1. There is no way to predict every question you will be asked during a job interview. In other words, expect unexpected questions--they'll come up no matter how much preparation you do.
2. Treat any sample answers you find, such as in discussion forums, books or on Internet job sites, as GUIDES only. Do not use any sample answers word for word! Interviewers can spot "canned" answers a mile away, and if they suspect you are regurgitating answers that are not your own, you can kiss that job goodbye. You must apply your own experiences, personality and style to answer the questions in your own way. This is crucial, and it will give you a big advantage over candidates who simply recite sample answers.
3. Job interview questions are not things to fear, they are OPPORTUNITIES TO EXCEL. They allow you to show why you are the best person for the job, so instead of dreading them, look forward to them! The key is to give better answers than anyone else, and that's where your preparation comes in.
Now, take these actions:
1. Make a list of your best "selling points" for the position. What qualifications, skills, experience, knowledge, background, personality traits do you possess that would apply to this particular job? Write them down and look for opportunities to work them into your answers.
2. In addition to any sample job interview questions you find through various resources, you absolutely must develop your OWN list of probable questions based specifically on the job for which you are applying. Put yourself in the hiring manager's shoes… what kinds of questions would you ask to find the best person for this job?
3. Write down your answers to likely questions. Study the job announcement carefully. (If you don't have one, get one!) Note the phrases they use when describing the desired qualifications. You'll want to target these as much as possible when developing your answers. For example, if the announcement says they want someone with "strong customer service skills," make sure you include "strong customer service skills" in at least one of your answers. That will make a better impression than saying "I helped customers."
4. Review and edit your answers until you feel they are "just right." Read them over and over until you are comfortable that you know them fairly well. Don't try to memorize them; don't worry about remembering every word. Practice saying them out loud. If possible, have a friend help you rehearse for the interview.
Be A (Short) Story Teller Make use of this old marketing tip:
"Facts tell but stories sell." During a job interview, you are selling yourself. Whenever possible, answer questions with a short story that gives specific examples of your experiences. Notice I said "short." You don't want to ramble or take up too much time; you want to be brief but still make your point.
For example, imagine two people interviewing for a job as a dog groomer are asked, "Have you ever dealt with aggressive dogs?" Candidate X answers, "Yes, about 10% of the dogs I've groomed had aggressive tendencies." Candidate Y answers, "Oh yes, quite often. I remember one situation where a client brought in his Pit Bull, Chomper. He started growling at me the moment his owner left, and I could tell from his stance he wasn't about to let me get near his nails with my clippers. I think he would've torn my arm off if I hadn't used the Schweitzer Maneuver on him. That calmed him down right away and I didn't have any problems after that." (NOTE: I know nothing about dog grooming; I made the Schweitzer Maneuver up for illustrative purposes.)
Don't you agree that Y’s answer is better? Sure, X answered the question, but Y did more than that-- gave a specific example and told a quick story that will be remembered by the interviewers.
In today's job market where there are dozens of highly qualified candidates for each opening, anything you do that will make you stand out and be remembered will greatly increase your odds of getting hired.
Keep the Interviewer's Perspective in Mind; Answer His "What's in it for Me?" Question
While many questions asked during job interviews appear to focus on your past accomplishments, here's an important tip: they may be asking about what you did in the past, but what they really want to know is what you can do NOW, for THEM.
The key is to talk about your past accomplishments in a way that shows how they are RELEVANT to the specific job for which you are interviewing. Doing advance research about the company (such as at their website or at www.hoovers.com) and the position will be extremely helpful.
Here's another example with X and Y. The interviewer asks, "What is the most difficult challenge you've faced, and how did you overcome it?" X answers with, "In one job I was delivering pizzas and I kept getting lost. By the time I'd find the address, the pizza would be cold, the customer would be unhappy, and my boss was ready to fire me. I overcame this problem by purchasing a GPS navigation device and installing it in my car. Now I never get lost!" Y answers, "In my current job at Stylish Hounds, management ran a special promotion to increase the number of customers who use the dog-grooming service. It was a bit too successful because we suddenly had more customers than we could handle. Management would not hire additional groomers to help with the workload. Instead of turning customers away or significantly delaying their appointments, I devised a new grooming method that was twice as fast. Then I developed a new work schedule. Both efforts maximized productivity and we were able to handle the increased workload effectively without upsetting our customers."
X’s answer shows initiative and commitment (he bought that GPS gadget with his own money, after all). But Y's answer relates specifically to the job they are applying for (dog groomer). And Y had done research about the company and discovered it was about to significantly expand it's dog-grooming operations. So picked an example from her past that addressed an issue the interviewer was likely to apply to a future situation in his company. See the difference?
Here's one more example. X and Y are asked, "What's your greatest accomplishment?" X answers, "I won two Olympic Gold Medals during the 2000 Olympics in the high-jump competition." Y answers, "I was named Stylish Hounds's Dog Groomer of the Year in 2003 for increasing productivity in my section by 47%."
X’s accomplishment is pretty spectacular. But remember the interviewer's perspective. He might be impressed, but he's thinking "What's in it for me? What does being a world-class high-jumper four years ago have to do with helping me to increase sales in my dog-grooming department?" Y's answer is much less spectacular than Joe's, but it's relevant to the position and indicates that Y has what it takes to be successful in this particular job. It tells the interviewer, "I have what you're looking for; I can help you with your specific needs."
Looks like Y has a new job!
Do Not Lie
Last but not least, tell the truth. It's sometimes very tempting to "alter" the truth a bit during a job interview. For instance, say you quit instead of being fired. But the risk of being discovered as a liar far outweighs the potential benefit of hiding the truth.
If you are thinking about telling a lie during the interview, ask yourself these questions "What is the BEST thing that could happen? What is the WORST thing that could happen? Is the best thing WORTH RISKING the worst thing?" In this instance, the best thing would be getting the job. The worst thing would be getting discovered as a liar, which could lead to getting fired, which could lead to unemployment, which could lead to more job searching, which could lead to another interview, which could lead to the stress of deciding whether to lie about just getting fired, and so on… a cycle that can go on indefinitely. Is all that worth getting the one job, perhaps on a temporary basis?
Always consider the consequences of your actions.
In Summary, Here's What You Need To Do When Preparing To Answer Job Interview Questions:
1. Study the job announcement.
2. Research the company.
3. Anticipate likely questions.
4. Prepare answers to those questions that are relevant to the position and the company.
5. Promote your best "selling points" (relevant qualifications, capabilities, experience, personality traits, etc.) by working them into your answers.
6. Practice. Practice. Practice.
Happy Job Hunting :-) !!
1. Make a list of your best "selling points" for the position. What qualifications, skills, experience, knowledge, background, personality traits do you possess that would apply to this particular job? Write them down and look for opportunities to work them into your answers.
2. In addition to any sample job interview questions you find through various resources, you absolutely must develop your OWN list of probable questions based specifically on the job for which you are applying. Put yourself in the hiring manager's shoes… what kinds of questions would you ask to find the best person for this job?
3. Write down your answers to likely questions. Study the job announcement carefully. (If you don't have one, get one!) Note the phrases they use when describing the desired qualifications. You'll want to target these as much as possible when developing your answers. For example, if the announcement says they want someone with "strong customer service skills," make sure you include "strong customer service skills" in at least one of your answers. That will make a better impression than saying "I helped customers."
4. Review and edit your answers until you feel they are "just right." Read them over and over until you are comfortable that you know them fairly well. Don't try to memorize them; don't worry about remembering every word. Practice saying them out loud. If possible, have a friend help you rehearse for the interview.
Be A (Short) Story Teller Make use of this old marketing tip:
"Facts tell but stories sell." During a job interview, you are selling yourself. Whenever possible, answer questions with a short story that gives specific examples of your experiences. Notice I said "short." You don't want to ramble or take up too much time; you want to be brief but still make your point.
For example, imagine two people interviewing for a job as a dog groomer are asked, "Have you ever dealt with aggressive dogs?" Candidate X answers, "Yes, about 10% of the dogs I've groomed had aggressive tendencies." Candidate Y answers, "Oh yes, quite often. I remember one situation where a client brought in his Pit Bull, Chomper. He started growling at me the moment his owner left, and I could tell from his stance he wasn't about to let me get near his nails with my clippers. I think he would've torn my arm off if I hadn't used the Schweitzer Maneuver on him. That calmed him down right away and I didn't have any problems after that." (NOTE: I know nothing about dog grooming; I made the Schweitzer Maneuver up for illustrative purposes.)
Don't you agree that Y’s answer is better? Sure, X answered the question, but Y did more than that-- gave a specific example and told a quick story that will be remembered by the interviewers.
In today's job market where there are dozens of highly qualified candidates for each opening, anything you do that will make you stand out and be remembered will greatly increase your odds of getting hired.
Keep the Interviewer's Perspective in Mind; Answer His "What's in it for Me?" Question
While many questions asked during job interviews appear to focus on your past accomplishments, here's an important tip: they may be asking about what you did in the past, but what they really want to know is what you can do NOW, for THEM.
The key is to talk about your past accomplishments in a way that shows how they are RELEVANT to the specific job for which you are interviewing. Doing advance research about the company (such as at their website or at www.hoovers.com) and the position will be extremely helpful.
Here's another example with X and Y. The interviewer asks, "What is the most difficult challenge you've faced, and how did you overcome it?" X answers with, "In one job I was delivering pizzas and I kept getting lost. By the time I'd find the address, the pizza would be cold, the customer would be unhappy, and my boss was ready to fire me. I overcame this problem by purchasing a GPS navigation device and installing it in my car. Now I never get lost!" Y answers, "In my current job at Stylish Hounds, management ran a special promotion to increase the number of customers who use the dog-grooming service. It was a bit too successful because we suddenly had more customers than we could handle. Management would not hire additional groomers to help with the workload. Instead of turning customers away or significantly delaying their appointments, I devised a new grooming method that was twice as fast. Then I developed a new work schedule. Both efforts maximized productivity and we were able to handle the increased workload effectively without upsetting our customers."
X’s answer shows initiative and commitment (he bought that GPS gadget with his own money, after all). But Y's answer relates specifically to the job they are applying for (dog groomer). And Y had done research about the company and discovered it was about to significantly expand it's dog-grooming operations. So picked an example from her past that addressed an issue the interviewer was likely to apply to a future situation in his company. See the difference?
Here's one more example. X and Y are asked, "What's your greatest accomplishment?" X answers, "I won two Olympic Gold Medals during the 2000 Olympics in the high-jump competition." Y answers, "I was named Stylish Hounds's Dog Groomer of the Year in 2003 for increasing productivity in my section by 47%."
X’s accomplishment is pretty spectacular. But remember the interviewer's perspective. He might be impressed, but he's thinking "What's in it for me? What does being a world-class high-jumper four years ago have to do with helping me to increase sales in my dog-grooming department?" Y's answer is much less spectacular than Joe's, but it's relevant to the position and indicates that Y has what it takes to be successful in this particular job. It tells the interviewer, "I have what you're looking for; I can help you with your specific needs."
Looks like Y has a new job!
Do Not Lie
Last but not least, tell the truth. It's sometimes very tempting to "alter" the truth a bit during a job interview. For instance, say you quit instead of being fired. But the risk of being discovered as a liar far outweighs the potential benefit of hiding the truth.
If you are thinking about telling a lie during the interview, ask yourself these questions "What is the BEST thing that could happen? What is the WORST thing that could happen? Is the best thing WORTH RISKING the worst thing?" In this instance, the best thing would be getting the job. The worst thing would be getting discovered as a liar, which could lead to getting fired, which could lead to unemployment, which could lead to more job searching, which could lead to another interview, which could lead to the stress of deciding whether to lie about just getting fired, and so on… a cycle that can go on indefinitely. Is all that worth getting the one job, perhaps on a temporary basis?
Always consider the consequences of your actions.
In Summary, Here's What You Need To Do When Preparing To Answer Job Interview Questions:
1. Study the job announcement.
2. Research the company.
3. Anticipate likely questions.
4. Prepare answers to those questions that are relevant to the position and the company.
5. Promote your best "selling points" (relevant qualifications, capabilities, experience, personality traits, etc.) by working them into your answers.
6. Practice. Practice. Practice.
Happy Job Hunting :-) !!
New MD Of Oracle India
Oracle India Pvt Ltd, a wholly-owned subsidiary of Oracle Corporation has announced the appointment of Mr Krishan Dhawan as its new Managing Director. According to the senior Vice-President of Oracle Asia Pacific, Mr Keith Budge, “Mr Dhawan brings with him more than 25 years of experience in the financial services and IT enabled services sector, having worked with Bank of America for 23 years across Asia Pacific and American markets.” He will succeed Mr Shekhar Dasgupta who is expected to leave after the end of May 2005 to pursue a career in academia after having worked with the company for more than 12 years. During this period, Mr Dasgupta would remain with Oracle India as an advisor to the company.
Source: 02 Mar' 05 The Hindu Business Line Delhi Edition
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